Privacy Policy

Version: 1.1

Revision date: May 25, 2017

Your privacy is critically important to us. At Trainerous we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. (We too don’t like services that ask you for things like your income level for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.
  • In our blogging products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Below is our privacy policy which incorporates these goals.

If you have questions about accessing or correcting your personal data please contact our support team.

It is Trainerous’ policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Trainerous and our parent company, Marsjam Pty Ltd, collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Trainerous’ purpose in collecting non-personally identifying information is to better understand how Trainerous’ visitors use its website. From time to time, Trainerous may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Trainerous also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Trainerous blogs, groups or forums. Trainerous only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Trainerous’ websites and services choose to interact with Trainerous in ways that require Trainerous to gather personally-identifying information. The amount and type of information that Trainerous gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at to provide an email address. Those who engage in transactions with Trainerous are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Trainerous collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Trainerous. Trainerous does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain app or website related activities.

Aggregated Statistics

Trainerous may collect statistics about the behaviour of visitors to its websites. For instance, Trainerous may monitor the most popular app features or blogs on the Trainerous site or use spam screened by our filters to help identify spam. Trainerous may display this information publicly or provide it to others. However, Trainerous does not disclose personally-identifying information other than as described below.

Trainerous uses Google Analytics for stat tracking including Google Analytics Demographics and Interest Reporting.

Using Ads Settings, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

These stats are never shared, sold, or used for purposes other than to understand our visitors and improve our service.

Protection of Certain Personally-Identifying Information

Trainerous discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Trainerous’ behalf or to provide services available at Trainerous’ websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Trainerous’ websites, you consent to the transfer of such information to them. Trainerous will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Trainerous discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Trainerous believes in good faith that disclosure is reasonably necessary to protect the property or rights of Trainerous, third parties or the public at large. If you are a registered user of a Trainerous website and have supplied your email address, Trainerous may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Trainerous and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Trainerous takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Privacy Concerns

Marsjam commits to resolve complaints about your privacy and our collection or use of your personal information. If you have inquiries or complaints regarding this privacy policy should first contact Marsjam on the Trainerous web site at: [email protected].


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Trainerous uses cookies to help Trainerous identify and track visitors, their usage of Trainerous website, and their website access preferences. Trainerous visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Trainerous’ websites, with the drawback that certain features of Trainerous’ websites may not function properly without the aid of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, Trainerous may change its Privacy Policy from time to time, and in Trainerous’ sole discretion. Trainerous encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.